Legal

Terms of Service

Last updated: [DATE]

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These Terms of Service ("Terms") govern your access to and use of the Supamatrix website and platform, provided by Hanumatrix ("Hanumatrix", "we", "us"). By using the service, you agree to these Terms. If you are using it on behalf of an organisation, you agree on its behalf.

1. Accounts

You are responsible for the information you provide, for activity under your account, and for keeping your credentials secure. You must be authorised to bind your organisation and to provide any data you upload or configure. [State eligibility / age requirements.]

2. Acceptable use

You agree not to use the service to break the law, to make calls without the consents required in your jurisdiction, to send prohibited or fraudulent communications, or to interfere with the platform's operation or security. [List any specific prohibited uses.]

3. Telephony & compliance

When you bring your own carrier or use a provided number, you remain responsible for complying with telecom, do-not-disturb, recording-consent, and marketing regulations applicable to your calls. We provide controls (consent prompts, redaction, retention) to help, but compliance for your campaigns is your responsibility. [Reference relevant TRAI / DPDPA obligations.]

4. Fees & billing

Plans and usage are billed as described at the point of purchase. Usage above plan allowances may draw from a prepaid wallet, priced per call or per minute. Taxes (including GST) apply where required. [State payment terms, refunds, and renewal behaviour.]

5. Intellectual property

The platform, software, and brand are owned by Hanumatrix. You retain ownership of the content and data you provide; you grant us the limited rights needed to operate the service for you. [Clarify any usage of aggregated/de-identified data.]

6. Warranties

The service is provided "as is" and "as available." To the extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement. [Adjust to your offered SLAs.]

7. Limitation of liability

To the maximum extent permitted by law, our aggregate liability is limited as set out here, and we are not liable for indirect, incidental, or consequential damages. [Insert your liability cap and carve-outs.]

8. Term & termination

You may stop using the service at any time. We may suspend or terminate access for breach of these Terms or as required by law. On termination, your data is handled as described in the Privacy Policy. [State data-return / deletion window.]

9. Governing law

These Terms are governed by the laws of India, and disputes are subject to the courts of [JURISDICTION], Maharashtra, India. [Confirm venue and any arbitration clause.]

10. Contact

Questions about these Terms? Email connect@hanumatrix.com, or write to Hanumatrix, Pune, Maharashtra, India.